Shipping policy

We currently only ship within India. We hope to ship internationally soon.

Expected Delivery

Once you place your order, you will receive a confirmation message. Your order will be processed in 24-48 hours after the confirmation. You will receive a message notification with the tracking details of your shipment within 1-3 business days (excluding weekends and holidays).

Please note that we do not offer in-store or warehouse pickup, and Products will be delivered directly to the shipping address.

Unforeseen Delays

Please keep in mind that during sales or peak seasons and public holidays, shipping delays may occur due to factors beyond our control. Your patience is truly appreciated during these times. For assistance, contact us at care@yourova.com.

Returns or Cancellation

Once your order is placed, it quickly enters processing to ensure prompt delivery. This means we're unable to cancel, change the shipping address, or update the phone number once processing begins. Please refer to our Returns and Refunds Policy for more information.

Items bought from Authorised Retailer

Unfortunately, we cannot guarantee prompt delivery if you purchased products from an authorised retailer. If you purchased Ova products from an authorised retailer, please reach out to them for assistance.